Andy is the Head of Data Science at Direct Line Group, which he joined from Royal Mail in July this year. At Royal Mail, he held several leading roles in data, analytics and business intelligence over three years, including building and heading up a new data science and advanced analytics capability, as well as implementing a new business intelligence capability for Royal Mail’s Parcels business. Andy oversaw the development and delivery of a number of business analytics projects, including Single Customer View, customer churn model, revenue assurance analytics, fraud detection and various data visualisation initiatives.

Prior to Royal Mail, Andy worked at Accenture for six years in various business, technology and data consulting roles. Andy will be driving the development and delivery of more data agility at DLG, collaborating with various parts of the business to use data in creative ways to support or improve business processes and decision making, enable data talent and expertise across the business.